Shipping & Returns
SHIPPING
RETURNS
Drops of Love suggests the option to ship your Breast Milk Jewelry to you using Express shipping. Express can take 2-3 days depending on location within the AU. We provide tracking numbers for all orders which can be found in your email as soon as we send it. Prices: Fast 2 to 3 days $12.20 or Slow 4 to 6 days $9.20.
Drops of Love is unable to accept returns for completed breast milk jewelry pieces. Each piece of jewelry I make is hand-made which allows for some artistic variation. Variations may include but are not limited to: swirls, dots, air pockets or bubbles, and even translucency may vary. I put a lot of pride into the making of my pieces, and will not send out a piece of jewelry that I would not be proud to wear myself. Each piece that I make is completely unique to the mother and no two are ever alike. Each person's breast milk may react differently to my specific process for making preserved breast milk jewelry, and some breast milk is more difficult to work with than others.
Under no circumstances Drops of Love is able to return breast milk to you.
Drops of Love will not refund or exchange due to buyer's remorse. Drops of Love will not refund due to a customer ordering an a different piece than was wanted (for example, Drops of Love will not refund due to a husband ordering his wife something other than what she wanted).
Drops of Love will not remake promotional items (items received for free or at a discount due to a promotion).