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Why Drops of Love is the best company of Breast Milk Jewellery in Australia?Drops of Love is the only company in Australia with its own mehtod developed by professionals.
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How we make our breast milk jewellery?Our Drops of Love take days, not seconds to make. Our processes have been shaped by chemical engineers and so many other professionals over time. Today, we can turn breast milk into solids that you can take home forever. You are unquestionably in the hands of the best, as we take real moments into everlasting eternity.
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What do you do if you don’t use all the breast milk sent?Drops of Love keeps all the breast milk not used up to 6 months so if you decide buy one more jewelry we may be able to make it faster.
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Where can I buy the breast milk jewelry?Drops of Love is a 100% online store. You can order your jewelry from our website https://www.dropsoflove.com.au at any time. You can also ask to speak with our expert jewellers.
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Will the colour of my jewellery piece change over time?Drops of Love has their own method developed by professionals to treat and preserve your breast milk.(no other company uses our technique). Breast milk jewellery is like a real pearl and you need take care of your treasured piece. As we use resin to create your pieces we hightly recommend don’t expose it to the sun or harsh humid places, chemicals, shower or swimming pools.
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How long do I have to wait after placing my order?Nature dictates this answer. We have no deadlines. Mums can send us breast milk at any time. The delivery time will be logged from the date the milk is received and it normally takes less than 30 days. (2 to 6 weeks to be more exact)
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How much breast milk is required?We need 10ml of milk for about 2-3 pieces.
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How long do you keep my breast milk?Drops of Love will keep all treated milkies up to 24 months. We don’t send it back.
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Is it possible to change my order in case I change my mind?Please make sure you are certain on your design choice before confirming your order. Once you place your order, please know we cannot make changes as we rather avoid confusion on our end and an unhappy experience clients.
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Can I add flecks or colours to my breast milk jewelry ?No. We only work with pure breast milk to have a natural colour as a beautiful result.
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How do I ship my milk to you?Your breast milk needs to be in a small breast milk storage or zip-lock bag. Please double bag your milk for as a precaution. Use a label on with your order # and phone#.
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Can I use old or frozen milk?Absolutely! It is perfect for making jewellery. But to send, please leave it as natural temperature.
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When should I send the milk?Make your order online and we will create a unique order number for you. You can send your milk there and then. It will be looked after once received.
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What inclusions do you work with?I work with breast milk, placenta (capsule form) baby’s first curl, and umbilical cord only. Note.: as the owner of Drops of Love has babies now, we are only working with breast milk for while.
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How long will it be until I receive my item?Between 2 to 6 weeks it will depends how many orders we have at the time, but we will always update our clients. Bear in mind that the postal service sometimes vary in times that it takes to deliver. Usually takes 3 - 5 working days express post. Note: we start to count from the moment we receive your breast milk.
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Where do I send the milk?Drops of Love PO Box 173 - Biggera Waters 4216 Gold Coast
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What is the estimated Postage costs (via Australia Post):Drops of Love suggests the option to ship your Breast Milk Jewelry to you using Express shipping. Express can take 2-3 days depending on location within the AU. We provide tracking numbers for all orders which can be found in your email as soon as we send it. Prices: Fast 2 to 3 days $12.20 or Slow 4 to 6 days $9.20.
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Is the shipping included?No, but we always have promorions with free shipping. The freight of the breast milk must be paid separately.
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Is it possible to change my order in case I change my mind?Please make sure you are certain on your design choice before confirming your order. Once you place your order, please know we cannot make changes as we rather avoid confusion on our end and an unhappy experience clients.
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Do you offer any warranties?Drops of love have spent over one year doing hundreds tests to make sure our clients would be happy with the results, we only use high quality materials to guarantee your satisfaction. If you have any questions prior to purchasing, please contact Drops of Love as soon as you as possible sending email to info@dropsoflove.com.au
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Can I add flecks or colours to my breast milk jewelry ?No. We only work with pure breast milk to have a natural colour as a beautiful result. We only mix first baby’s curl with breast milk.
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Can European beads fit on Pandora bracelets?Yes, and they are one of our best sellers.
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How do I care for my Jewelry?Breast milk jewelry is very delicate as a real pearl. We send all step by step about how to clean and keep your pieces perfect with your order.
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What to do when an item is out of stock?As Drops of Love works with some suppliers we try always keep a large number in our stock, but if the jewelry you want is out of the stock for any reason, please send us one email to info@dropsoflove.com.au and we will make our best to try make it for you.
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Will my item look just like the picture?Every mum is unique and the jewelry will reflect that. There will be many variations especially in color which is normal.
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I have a design in mind, can you make it?"All special requirements need to be sent to info@dropsoflove.com.au just put as Special Request on the subject of the email.
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Do you offer any discounts?Drops of love periodically post sales, make sure you follow us on instagram https://www.instagram.com/dropsoflovejewelry/ facebook https://www.facebook.com/dropsoflovebreastmilkjewelry/?modal=admin_todo_tour or also Join Our Mailing List
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How do I pay for my item?Checkout: Paypal or Credit Card
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How often Drops of Love post packages home?Every week.
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Do you offer international shipping?Yes, just send us an email to enquire info@dropsoflove.com.au
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Do you offer refunds?Please Note: Once the purchase is made, I order the specific products needed to make your keepsake. I do not offer refunds after you complete the purchase.
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How do I know my breast milk is in the Jewelry?Drops of love has a tried and tested process. We know the value this milk has for each mum and we look after it.
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